100% Secure Ordering
At BackyardOAS.com, we want to make sure you feel confident when ordering from us. We acquire your personal information in order to place your order and to get you the items you need quickly, in a 100% secure environment. We do not store your credit card information and we will never share, sell, or distribute your personal information such as name, address, or any other bit of information you give to us. We are not in the business of selling or giving away your personal information.
Backyard Oasis respects its customers and has obtained the most trusted mark on the Internet to enable the strongest SSL encryption available to every single site visitor.
BackyardOAS.com works to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software and can be verified with Shopify.com, which encrypts information you input at 256k-bit strength. This is often symbolized on most web-browsers by a small padlock appearing on the bottom bar of the window and the address of the window changing from http:// to https://, meaning a secure connection. In the event that an order cannot be completed, please contact our customer service department at email@example.com.
All prices listed on our website are in U.S. Dollars. We accept Visa, MasterCard, Discover, and American Express. We also accept PayPal, Google Pay, Apple Pay and other authorized online payment gateways. We do not accept International wire transfers. All international payments should be made via PayPal, Stripe, 2Checkout, or through our authorized payment gateway. For your protection, we screen credit card orders for potential fraud. When ordering, please ensure that your billing and shipping addresses are correct to avoid delays in order processing. Incorrect information, or mismatched shipping and billing address (AVS mismatch), may cause a delay in the processing of your order.
We want you to have confidence when making your purchases with us online which is why we offer multiple payment options. You can buy with confidence knowing that the transaction you are making is 100% safe & secure.
Once an order is recorded, it is verified with the credit company and checked and assessed for fraud risk. We will only process orders authorized through the credit company and high risk sales are flagged and held pending a LIVE person checking with you to ensure this sale is valid. In the case of a suspicious or declined transactions, our company may contact you to confirm the validity of the purchase, to ensure your identity, and/or to cancel the order in question with full notification.
When placing an order on Backyard Oasis, your credit card information is encrypted and none of the digits of your card are stored. No employees here at backyardoas.com can view your full credit card number.
We currently do not charge sales tax since we don't qualify for nexus in the contiguous US. If you are a tax exempt organization, please contact us for assistance (firstname.lastname@example.org). We will ask you to scan us a copy of your tax exempt certificate and you will be able to place the order with us over email once you are in our system.