September 6, 2023 Andy Wu

Gazebo Penguin FAQ

Is it possible to add a wood burning heater inside it and if so, how much heat could it take?

We do not recommend using a stove inside your Penguin Gazebo gazebo/solarium.

This includes any type of heating units like small heaters, fire pits, fire tables, chimineas for liability purposes.

Would it be possible to install a shade inside it for additional privacy?

The consumer is welcome to install a shade inside for additional privacy.

What happens if I have missing parts?

If you think something is missing, Gazebo Penguin will be happy to supply the part free of charge within 30 days of purchase. (After 30 days, the customer will be responsible for the cost of any missing parts and shipping charges). Please reach out to us immediately at support@backyardoas.com so we can help you through this process.

Can I install a fan or light in my gazebo?

Yes but with a recommended max weight of 25lbs.

What type of Flooring Do I need To Install A Gazebo/Solarium?

Please use a on a concrete slab or wood floor. Please make sure the floor is leveled before placing the structure

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How Would You Rate Our Customer Service?: You Guys Are Doing Great!

Decided to purchase because: Customer service was very friendly. I had a lot of questions about the gazebo and they answered each one of them with ease.

So far so good!

Absolutely love this gazebo. It took 3 adults and a whole day to do it. It was a little tricky with the roof panel but that was our fault since we ignored the instructions on how to install them. We put a 4 man jacuzzi, wicker sofa and a tv and we still have plenty of room to move around. We're very happy with this purchase and have had compliments from friends we invited over.

Decided to purchase because: Good price and customer service

Good looking shed

It's a good looking shed. It's pretty spacious and I'm thinking of painting it to match my house. The quality of the wood is pretty great and it smells good too. Instruction manuals were easy to understand. Get another person to help you out with putting it together though. Overall, love this shed and customer service is good.

Decided to purchase because: Best price I could find for this playset, customer service is very attentive.

sturdy, fun, and great customer service

The guys finished building the playset in over 3 days. We took our time building and it was worth it. The materials used are high quality and I'm sure this will last for many many years. My kids and their cousins love it.

Decided to purchase because: They offered the best price and it was exactly what I was looking for

Exactly what I'm looking for

I'm definitely satisfied with this shed. It's spacious and sturdy and customer service was top notch. I was able to fit a lot of my lawn equipment inside the shed and a few more items from the garage.

Decided to purchase because: The playset had great reviews and it was the customer service experience that ultimately made me decide to purchase from them.

Playground paradise

We bought this playset for our kids and they're loving it! It's brought so much joy and excitement to our backyard. It's sturdy and the tunnel adds and more fun to it. We highly recommend it to anyone who's looking for quality outdoor playground.

Gazebo Penguin FAQ

Is it possible to add a wood burning heater inside it and if so, how much heat could it take?

Would it be possible to install a shade inside it for additional privacy?

What happens if I have missing parts?

Can I install a fan or light in my gazebo?

What type of Flooring Do I need To Install A Gazebo/Solarium?

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