How is the heater controlled?
The heater can be either hard-wired or controlled with our Bromic Smart-Heat On/Off or Dimmer controls.
What clearance do we need from adjacent ceiling fans?
The heaters require a 3' minimum side clearance from combustibles.
Does the heater come with ceiling brackets?
Yes. It comes with two brackets that can be used to secure the heater to either a wall or ceiling. We also offer a ceiling recesses kit for a more flush-mounted aesthetic.
Are the heaters adjustable in temperature and output?
The 4000 and 6000W versions of the Tungsten Electric come with two heating elements, which can be controlled separately to adjust the heat output as required.
Are the heaters waterproof?
The Tungsten Electric series has a IPX4 water ingress protection rating. Although our heaters are made from premium materials and engineered for longevity, we recommend that they are best mounted under cover and not directly exposed to rain, snow and salt mist to ensure they maintain their aesthetic appeal.
How do I know if I need the 208V or 220-240V electric heater version?
In North America, the terms 220V, 230V, and 240V all refer to the same system voltage level. It's primarily reserved for use in residential buildings and comes from a single phase system. A 240V service is accomplished by using two “hot” 120V standard lines. Most large electric appliances likes cook stoves, hot water heaters, and some other home appliances require this voltage. 208V, on the other hand, is from a 3 phase system and primarily found in commercial applications.