Outdoor Greatroom Co

What type of fuels can I use?

You can choose from either LP (liquid propane) or NG (natural gas.) The Crystal Fire® Plus Burner unit comes set-up for LP, unless otherwise noted, and can be converted to NG with a NG conversion kit that comes with the unit.

What is Supercast™?

Supercast™ is a proprietary combination of fiber glass and polymer fortified concrete.

How do I maintain the Supercast™ finish?

Keep the top clean do not allow dust, dirt, water to stand on the top. Your top is very similar to your kitchen counter except for outdoor use. Use a mild mixture of dish detergent and warm water. Do not put the cover on when the table is wet. Cover the unit to protect from buildup of water, snow, dust, dirt, and debris. Ensure the top is dry prior to covering for an extended period.

What happens to my fire pit when it rains?

Crystal Fire Plus burners and burner inserts feature raised, extruded ports and a slightly pitched design. This unique burner design causes water to drain to the perimeter, away from the burner. The water then drains to the bottom of the fire pit enclosure.

Do I need to cover my fire pit table when it is not in use?

It is not mandatory to cover the fire pit table. It is designed to allow moisture to flow down through the burner and the unit is constructed of durable outdoor rated materials to withstand the elements. However we do recommend covering if not using for extended periods of time. This will prevent any unwanted debris from falling into the burner or onto the top.