

- Product Description
- Shipping & Returns
- Why Buy From Us?
- Reviews
Paragon Outdoor Presents The Florence Pergola
Paragon Outdoor introduces a never seen before pergola that is sure to impress and take your outdoor experience to new heights. The Florence Pergola, available in two sizes (11’ x 11’ and 11’ x 16’), will instantly add charm to your backyard and make all your outdoor occasions feel like a vacation getaway.
For your convenience, a unique convertible top can be manually opened and closed with ease to allow just the right amount of sunshine to come in, or stay out…the choice is yours! Also, pull that convertible top back and face the sky to enjoy a prefect clear night star gazing!
Thanks to our "embedded wood grain" technology, the Florence pergola structure offers the bold beauty of real exotic wood without the actual maintenance of real wood. Choose from three distinct frame finish choices: Canadian Cedar wood, darker Chilean Ipe wood, or an elegant white powder coated finish for that Mediterranean feel. However, It does not stop there! Match up your frame to your liking of a top canopy color: Sand, Cocoa, and Off-White. Built to last you for many years of enjoyment, a reinforced aluminum, rust resistant frame will guarantee the stability and durability for every season.
Whether you decide to position it on a patio, grass, or by a pool, hardware is included to secure this pergola safely into any ground. Rest assured, this pergola is specifically designed for easy assembly. (At least two people recommended for installation) Simply follow the easy to read instruction manual and within a few hours enjoy the comfort of your backyard.
**Canadian Cedar is the Brighter Brown
**Chilean Ipe is the Darker Brown
Features:
- Easy To Install
- Convertible Roof Canopy
- Rust Free Aluminum Materials
- Care Free Use
- Anchoring Hardware Included
- Powder Coated Frame
- Entire Structure is UV Protected
- 6 Years Frame, 1 year Canopy against manufacturers defects
- Can be cleaned with water and a towel
- Florence 11X11 Assembly Instructions
- Product Weight (lb.) - 191.36
- Coverage Area (sq. ft.) - 176 ft²
- Can put pea gravel in posts, check manual for more details.

Please note: As of now, goods ordered can't be shipped to P.O. boxes and/or APO/FPO.
FAQ
Can I put a heat source underneath the gazebo?
We don’t recommend placing heat source under hard top gazebos. Under no circumstances can you place a heat source under soft top gazebos.Can I get replacement parts and if so where?
Yes. Please call us directly so we can ensure the correct replacement part is sent to you.Can my gazebo or pergola be secured to a deck or concrete slab?
Yes, Paragon Outdoor structures come with concrete anchor bolts. Lag bolts would to need to be purchased separately for a wood deckCan I install a light or fan inside of my gazebo or pergola?
Yes, This can be done. Most of our gazebos are equipped with a centrally located hook.What does the warranty cover?
Our warranty covers manufacturer defects. Weather related damages are not covered. Warranty will vary by model. Your warranty terms and conditions can be found in the assembly instruction manual.Does my gazebo or pergola require "winterizing"?
Hardtop gazebos do not require any action prior to winter. Our soft tops gazebos require the canopy to be removed. Our pergolas can remain with the canopy drawn to one side under the built-in cove.When should the canopy be removed?
The soft top canopies should be removed for the duration of the winter season.Can my canopy be washed?
Yes. You can use a damp cloth and soapy water to clean small spots on your canopy. Larger spots may require machine washing. We suggest air drying.Shipping
This item ships to all States of the contiguous U.S.A. For international buyers, please give us a call immediately and we can review the shipping options directly with you!
Due to Covid-19, the shipping and lead times for many items continue to fluctuate. We are doing our best to update stock quantities with our suppliers but please bear with us as we navigate these difficult times!
Right now all orders are processed in 9 to 12 hours. Shipping is delayed depending on region. Our representatives will be reaching out to you regarding your shipping progress on a daily basis!
Returns
Returns are easy, simply contact us for to start the process. In most cases we will get you an RMA from from the manufacturer and have all of the relevant information filled out. Once you have been approved we will send all relevant instructions regarding the return and follow the return process laid out by the manufacturers.
For more information, please see our official policy here: Shipping & Returns!
Our 5 reasons to buy from us:
![]() | FREE SHIPPING on a majority of items! Most of our equipment requires specialized shipping which will always be free for you! We handle the hassle! |
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![]() | AUTHORIZED DEALER We are authorized dealers for all of our brands! That means Manufacturer Warranties apply in all cases! If you need help with a warranty, we can help! Give us a call right away! |
![]() | PRICE MATCH GUARANTEE We are guaranteed to have the lowest prices online! If you find something different from another retailer, contact us immediately and we can resolve it for you! |
![]() | AMAZING CUSTOMER SERVICE Your home is one of your most valuable assets and finding the right upgrade can be hard enough on its own! We offer 1 on 1 customer service to all of our customers! Start your journey with the right support from Backyard Oasis! |
We love the pergola. Received it pretty quickly. The communication on when it was shipped, when we might receive it, etc was lacking. We called but the person we spoke to had no clue whether it was shipped or not. So that was a bit strange. But all worked out well and we are happily using our pergola now.
Really good product in my opinion. It’s lite enough to maneuver but strong enough to be lasting. The tarp is purus but really blocks the sun. Not difficult to assemble, I was planning to hire someone then I got my drill and got in there a boom it was almost done, follow the advice and have 3 people.
I bought this because the top is more open than a traditional pergola that has 2 layers of perpendicular slats on top. The open feeling of the parallel braces is what I wanted with the ability to also shade completely if desired. The woven poly fabric used for the sliding shade is durable and heavy. It is similar to the material used on umbrellas that can be power washed and last forever. The finish really looks like wood! The shade it provides is complete. Yet when it it open it is so airy. Magnets in the frame hold the shade slide to one side when no shade is required. It was tricky to put together. Many steps but easy to follow with the guide. I would definitely recommend this to anyone who wants both sun and fill shade choices in a beautiful design!
Love love love my pergola! Everyone thinks it's wood until they touch it, but it's so much lighter than wood, making the assembly so much easier for weak li'l ol' me. My husband and I put this together in a few hours, and we enjoy it almost daily. Looking forward to even using it in the winter with the help of a fire pit and maybe a patio heater. Highly recommend this pergola.
Have questions? Call us at 810-212-2788 immediately to reach one of our experts!
Fellow Homeowners Who Love Us:
from 106 reviewsIt was my first time buying a product from Backyard Oasis. They responded to my inquiry very quickly and efficiently. The delivery of the shed was fast and on time. The delivery driver was friendly and caring. Very happy with the purchase, overall a Great Experience.

This product was Awesome!! delivered in a timely manner.

Before you guys ask me to review your products, you should check first to see if they were delivered. We have yet to receive our purchase.
Thanks,
Steven

Product is as advertised. Need some mechanical skills to put together but nothing impossible. Only bad thing was shipping and delivery notifications. Had to check with the carrier a few times on if it is being shipped or not and when I can expect it. Other than that, everything was great.

We’ll built but, instructions are difficult. It would help to number the parts in their sequence of assembly. Also, braces parts #29 and #30 do not fit well and require modification to attach properly. Screw holes are not located in the correct places.

Leaks a lot during rain, does seem to slow up but never stops. I do like the product but, hope this problem can be solved.

Great communication and service. Item came sooner than expected! Greatly appreciate the speedy shipping

There was one part missing and they promptly sent it to us, following up every step of the way. Great company..

Backyard Oasis contacts, Sarah and Andy were most helpful and accommodating to my order of the Pergola. I had contacted the manufacturer and they gave a list of retail providers; Backyard Oasis was at the top of the list. My order arrived as promised, however I cannot rate the pergola yet as it is still being assembled. The 5 star rating is for Backyard Oasis and their customer service.

From the moment I ordered from this company I have been impressed! I was having my own difficulty with a tracking number and they not only addressed it with me immediately, but have stayed in constant communication with me to make sure all is good! Sarah is great and I want to say, in a world where customer service has gone a bit sideways, Sarah and Backyard Oasis is above reproach. Thank you.
Excellent quality gazebo. The folks at Backyard Oasis provided phenomenal customer service. Highly recommend. I ran into a couple of issues with the instructions and called Backyard Oasis for help. They responded immediately and walked me through the steps.

This company know customer service! The shed took a little longer to be delivered than what was originally posted BUT the team kept me up to date every step of the way! The pandemic has delayed a lot of things and with every shipment progress they called or emailed me to tell me where they were in the process. They are phenomenal! 10/10 recommend this company.

This item was listed as out of stock. The representative from Backyard Oasis had to go to extra work to arrange a drop ship from the warehouse. Great communication and follow up from this representative. Would recommend

Excellent product
Easy install

We recently moved. My husband lost his shop. I researched shops/sheds. They were so expensive even local. I ordered this building kit. I worried because it was coming from so far away. But I was kept in the loop the whole time.
It came in. My husband loves it. He has been working on getting it built. His project.
